My name is Kayla Robinson, and I am a Technical Writer who likes to blog about relevant technical communication issues. I love integrating social media with product marketing.
The purpose of this blog is to keep up with new technical communication, writing, and technology-related trends. This website is my professional online CV to showcase my favourite areas of interest in the technical communication and writing field:
- Online Documentation
- New Media and technology
- Usability Design
What’s your educational background?
I have a B.A. in English from Carleton University, and technical writing certificate from Algonquin College.
Where do you live and work?
I’m currently a technical writer on the new media team at Fortinet Technologies, a network security company located in Ottawa, Ontario. In a previous life, I have experience in customer service with various shoe companies and have come to love product marketing. Many people with backgrounds in English go into teaching, but I am far more interested in crafting messages for a target audience. Technical writing combines my love for writing, my passion to design, and my interest in technology.
How can you get in touch with me?
Video tutorials, social media, and software documentation are areas that I would love to work with you on. I am always interested in working on new types of projects and can offer a range of different technical writing services. If you have any questions for me, or want to get in touch send an email to me at: